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It is company policy to deal efficiently and effectively with all
customer concerns regarding product quality and service and to
resolve issues as far as possible to the satisfaction of its customers.
Quality objectives are established and reviewed annually, taking
account of market requirements.
It is company policy to offer a comprehensive technical advisory
service to its customers on all aspects of the use and applications
of its products and in the production of quality concrete.
The company supports the implementation of independent quality
monitoring as an added guarantee of quality and consistency and
has adopted the Standard ISO 9001:2000 which it uses to continually
improve it's quality management system. In addition, CE marking for
products in accordance with the National Standard is implemented where
appropriate.
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